Alorica Inc. is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. We deliver fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica can provide the best-in-class service management, technology, people and process to help you maximize your profits.

SERVICES

Alorica’s service solutions are unparalleled in performance and cost by fully integrating solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration and total eBusiness solutions. As a pioneer in revolutionizing customer service operations, Alorica enables its proprietary software, Helix by Alorica, to automate service management activities in an efficient and cost-effective solution.

Service Offerings:

  • Contact Center Services
  • Reverse/Service Logistics
  • Depot Repair
  • Field Service
  • Warranty Support Management
  • Parts Management
  • In-home Integration

CONTACT

33/F Wyunsum Corporate Plaza
Emerald Ave, Ortigas Center
Pasig City 1605
Tel: (1909) 6063600
Web: http://www.alorica.com

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